Privacy Policy

Effective date: 15.02.2026

1. Who We Are

Website: https://mindgrid.studio
Business Name: MindGrid Studio
Contact Email: contact@mindgrid.studio

MindGrid Studio provides digital products such as printable puzzles, games, productivity templates, and interactive web-based tools.

2. What Personal Data We Collect and Why

We collect personal data only where necessary to operate our website, process purchases, improve user experience, or comply with legal obligations.

A. Purchases (WooCommerce)

When you purchase a product, we collect:

  • Name
  • Billing address
  • Email address
  • Order details
  • IP address (for fraud prevention)

Payment information is processed securely by third-party payment providers. We do not store full credit card details on our servers.

Purpose:

  • Process and deliver digital products
  • Provide customer support
  • Maintain accounting and tax records

Legal basis: performance of a contract and legal compliance.

B. Account Registration (If Enabled)

If you create an account, we store:

  • Name
  • Email address
  • Account preferences
  • Order history

Users may access, edit, or delete their personal data at any time (except username).

C. Contact Forms

If you contact us via a contact form, we collect:

  • Name
  • Email address
  • Message content

Purpose:

  • Respond to inquiries
  • Provide support

We do not use contact form submissions for marketing unless you explicitly opt in.

D. Comments (If Enabled)

When visitors leave comments, we collect:

  • Data shown in the comments form
  • IP address
  • Browser user agent string

This information is used for spam detection and moderation.

E. Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect:

  • IP address (anonymized where applicable)
  • Device and browser information
  • Pages visited
  • Time spent on pages
  • Referral sources

Analytics cookies are only activated after you provide consent via our cookie banner.

You may refuse or withdraw consent at any time.

Google’s privacy policy is available at:
https://policies.google.com/privacy

Legal basis: user consent.

F. Advertising (If Enabled in the Future)

We may use advertising services such as:

  • Google Ads
  • Meta Pixel

These services may use cookies or similar technologies to:

  • Deliver relevant advertisements
  • Measure ad performance
  • Prevent fraud

Marketing cookies will only be activated after user consent.

If such services are activated, this policy will be updated accordingly.

G. Digital Tools

If you use interactive tools (e.g., puzzle generators), we may process:

  • Temporary session data
  • Technical information (browser type, device type)

Generated content is not stored unless explicitly stated.

3. Cookies

We use cookies for:

  • Essential website functionality
  • Shopping cart and checkout
  • Login sessions
  • Analytics (with consent)
  • Advertising (with consent, if enabled)

You can:

  • Accept or reject non-essential cookies
  • Change or withdraw your consent at any time

Essential cookies are required for the website to function and cannot be disabled.

Further details are provided in our Cookie Policy.

4. Who We Share Your Data With

We may share personal data with:

  • Payment processors
  • Hosting providers
  • Analytics providers
  • Email marketing services (if subscribed)
  • Spam detection services

We do not sell personal data.

5. Data Retention

We retain data as follows:

  • Order records: retained for legal and accounting purposes (up to 10 years, depending on jurisdiction)
  • Contact form entries: up to 12 months
  • Newsletter data: until you unsubscribe
  • Analytics data: according to provider settings
  • User accounts: until deleted upon request

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact:
contact@mindgrid.studio

7. International Data Transfers

Your data may be processed outside your country of residence, including outside the European Union.

We rely on appropriate safeguards such as:

  • Standard contractual clauses
  • Service providers that comply with applicable data protection standards

8. How We Protect Your Data

We implement:

  • SSL encryption (HTTPS)
  • Secure hosting
  • Limited administrative access
  • Regular updates and security monitoring

Payment information is handled by certified payment providers.

9. Data Breach Procedures

In the event of a data breach:

  • We will investigate promptly
  • Notify affected users where legally required
  • Inform relevant authorities if necessary

10. Automated Decision Making

We do not use automated decision-making or profiling that produces legal or significant effects on users.

11. Contact Information

For privacy-related inquiries:

Email: contact@mindgrid.studio
Website: https://mindgrid.studio